A.We ship from our partnered warehouses and factories located in the United States, Europe, and Hong Kong. Please expect your items to be shipped separately, if you order more than one item, as different factories specialize in different areas of manufacturing.

A.Shipping times vary by customer location and product shipping location, however orders arrive in approximately 7 - 12 business days.

After your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the shipping carrier's website.

Dear Customers:
Due to the COVID-19 crisis, as you shop with us online, know that safety measures are in place to protect associates at our distribution centers, including social distancing and protective gear. This may result in longer than usual delivery times, and we truly appreciate your patience.

Most USA and EU suppliers are still operating as per normal, but others have indicated that they are currently taking precautions to keep their employees safe and/or ordered by their local governments to temporarily shut down operations in the effort to contain the virus.
Please take care of yourself, your families and the ones you love.

 

A.We accept all major credit cards: Visa, MasterCard, Discover; and PayPal.

A.Orders are typically processed and shipped within 1 to 3 business days, although during high demand times items may ship within 4 business days.

A.Yes, all customers will receive a confirmation number to the email they provide during checkout.

We accept returns within 30 days of delivery. To be eligible for a return, your item must be in the same condition that you received it and in the original packaging. Please contact us before sending the item back to us.

All of our products come with a manufacturer's warranty. Please contact us if you have any issues with your product within the warranty period.

Please contact us as soon as possible if you need to change your order. We will do our best to accommodate any changes, but please note that we cannot guarantee that changes can be made after an order has been placed.

Please contact us as soon as possible if you need to cancel your order. We will do our best to accommodate your request, but please note that we cannot guarantee that cancelations can be made after an order has been placed.